Terms & Conditions – Gold Rose
By accessing and using the Gold Rose website, you agree to the following terms and conditions, presented below.
Company Information
This website is operated by:
GOLD ROSE LONDON LIMITED
Company Number: 16604876
Registered Office Address:
Harrods
87–135 Brompton Road
London, England
SW1X 7XL
United Kingdom
Products & Craftsmanship
All Gold Rose creations are handcrafted using real natural roses and finished with pure 24K gold. Natural variations in shape, texture, and appearance are inherent and do not constitute defects.
Orders & Availability
All products are subject to availability.
Customized, personalized, and made-to-order items are produced specifically for each client and are considered final sale.
Pricing & Payments
All prices are listed in the applicable currency and may be updated without prior notice. Payment must be completed in full before order processing and dispatch.
Shipping & Delivery
Delivery timelines are estimates and may vary due to logistics, customs, or external factors.
Gold Rose shall not be held responsible for delays caused by third-party carriers or customs authorities.
Returns & Exchanges
Returns are accepted within 24 hours of delivery, subject to eligibility conditions.
Exchanges may be requested within 3 days of delivery.
Customized, personalized, made-to-order items, sale items, and gift cards are non-returnable and non-exchangeable.
Please refer to our Returns Policy for full details.
Intellectual Propert
All content on this website, including but not limited to text, images, logos, designs, and branding, is the exclusive property of Gold Rose and may not be reproduced or used without prior written consent.
Limitation of Liability
Gold Rose shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or this website.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of the United Kingdom of Great Britain and Northern Ireland (UK).
